Oct 10

Fall Seasonal Inspections

Fall is here and winter is around the corner! Now is the time to have your Seasonal Inspection on your heating system.

As the temperatures drop, Sterling recommends that you start thinking about your heating system. Heat is very important as the temperatures fall and a little maintenance now, could help keep you warm and toasty all winter long.

Last winter was mild, but the almanac is predicting our area is going to get hit with cold temperatures and lots of snow this year! Don’t wait until your home is cold to start thinking about your heating system. Having a professional maintain your system will help keep the system running efficiently (which helps keep your utility bills down) and sometimes allows you to correct small issues before they have a chance to become big issues.

 

If you currently have a Protection Plan with us (formally called a Seasonal Inspection Agreement) we have sent out all of our postcards reminding you that now is the time to schedule your appointment. If you have not recieved your postcard and think you should have, please contact the office and let us know. Our service department is standing by to assist you in any way that you need. Thank you.

(856) 627-5404

 

The current prices for the Fall 2012-Spring 2013 plans are listed below.
Please note that Sterling has the right to change or adjust these prices at any time. 

Important!

BASIC PLAN PRICING                                           PREMIUM PLAN PRICING
One Zone System $164.50                                  One Zone System $390.00
Each Additional Zone $134.50                            Each Additional Zone $312
Accessories $42.00/each                                    Accessories $50.00/each

*all prices are subject to additional sales tax!

 

Permanent link to this article: http://www.sterlingheating.com/blog/2012/10/service-contracts/

Apr 03

Seasonal Inspections

Winter Where Are You?

Mother Nature doesn’t seem so sure what to do this winter, we’ve had unseasonably warm weather. While this is sad news for anyone who enjoys sports or activities which require snow, this is good news when it comes to my monthly utility bills! And I’ll take any help I can get in keeping my bills down.

But with the weather being so warm now, I wonder what will happen this summer? Do you think we will have record highs? Will Mother Nature burn us to a crisp? With the last two summers being the hottest summers in years hitting and staying in the 100s, I just think we’re in for more of the same if not worse with as mild as it is now!

Air Conditioning

So while I’m enjoying the low utility bills from my furnace this winter I can help but wonder what is in store when that Air Conditioner gets switched on??

Here are some things, that every homeowner can do to help prepare their home for the hot summer months.

  • Change your ceiling fan’s direction. Ceiling fans require some maintenance after winter usage. I know, it seems counter-intuitive to use a ceiling fan during the winter, but by running fans on low and changing the blade direction to blow air up you will create a slight updraft and constantly recycle warm air back into the room. The opposite is true in the summer, when airflow should be sent down to produce a wind-chill effect (make the room occupants feel cooler). Most fan models have a switch above the light fixture to change blade directions. A good rule of thumb is to run your ceiling fan counter-clockwise in the summer and clockwise in the winter.
  • Curtains and blinds. In warmer temperatures, close the curtains and blinds in the heat of the day. Room-darkening curtains may be hung in bedrooms not used during the day to block out sunlight. This is especially important for rooms facing West and exposed to the heat of the afternoon sun.
  • Consider installing an attic fan or vent. If you have ever been in an attic in the hottest part of summer you already know what a hot box they become. I remember laying some plywood in our attic early one summer to make some storage space and I just about passed out. Consider installing a vent to pull that hot air off your ceiling.
  • Plant a shade tree next to your outside air condition unit. Providing some shade over your air conditioner’s outside unit can help it run more efficiently.
  • Inspect dryer vents. Clogged dryer vents cause warm air to blow back in to the room where your dryer is located, eventually raising the temperature in the whole house.
  • Switch to compact fluorescent (CFL) bulbs. This is a standard tip on any energy saving list, but it is important for reasons other than direct kilowatt savings. Compact fluorescent bulbs give off less heat than regular incandescent bulbs. CFL bulbs will cause less impact on the temperature of the room.
  • Run the bathroom exhaust fan during showers. During the summer, an air conditioner’s primary purpose is to replace warm, moist air with cool, dry air. A long, steamy shower can create muggy conditions in your bathroom that spills out into adjacent rooms and hallways when you open the bathroom door.
  • Replace air conditioner filters regularly. Most filters suggest a 90 day useful life. If you live in a dusty area, or your family suffers from allergies you may want to replace filters more frequently – like maybe every 60 days. Blocked air filters create a drag on the efficiency of your air conditioning system’s ability to push and pull air through air registers.
  • Consider baking dishes in the morning when outside temperatures are low. You can always reheat them in the evening using a microwave, which gives off very little heat compared to a traditional over. If your power company charges an hourly rate for kilowatt use you may also enjoy some savings by not using appliances during peak times (traditionally mid to late afternoon).
  • Use a drying rack for heavy clothes such as jeans and towels. In my house we bought a drying rack (such as this one I also spotted at Amazon) to hang jeans and towels right out of the washing machine. We let them air dry for a while, and then throw them in the dryer for a few minutes with a Bounce sheet to soften them up and remove wrinkles. You can also use an outside clothes line to use the power of the sun to dry your clothes!

Seasonal Inspections

With the proper maintenance and care, your air conditioning equipment will operate economically and dependably throughout the season. There are a few simple, routine maintenance operations you can do to help ensure the best performance and comfort from your system.

What Maintenance Can I do Myself?

Notice

Safety First

Before you perform any kind of maintenance, consider these important safety precautions.

  • Disconnect all electrical power to the unit before removing access panels to perform maintenance. Please note that there may be more than one power connection switch.
  • Although the manufacturer takes special care to prevent sharp edges in the construction of their equipment, it’s best to be very careful when you handle parts or reach into units.

  • Check the air filter in your furnace or fan coil every 3 to 4 weeks. A dirty filter will cause excessive strain on your furnace, air conditioner or heat pump. Replace your filter when necessary, or clean it if you have the reusable type. (If you have a reusable filter, make sure it’s completely dry before you re-install it.) The pre-filter and collection cells of an electronic air cleaner should be cleaned at least two or three times per year.
  • Clean dust off of your indoor coil. With a vacuum cleaner and soft-brush attachment, you can remove any dust from the top and underside of the coil. Make sure you only do this when the coil is dry. If you can’t get the coil clean this way, call Sterling for service.
  • Keep your outdoor condensing unit free of debris. If you keep grass clippings, leaves, shrubbery and debris away from your outdoor unit, it should only require minimal care to operate properly. Check the base pan (under the unit) occasionally and remove debris, to help the unit drain correctly. If the outdoor coil becomes dirty, use a brush or a vacuum cleaner with a soft brush attachment to clean the surface. To clean dirt that is deep in the coil, call Sterling for service.
  • Make sure your outdoor unit stays in a level position. If the support for your split-system outdoor unit shifts or settles and the unit is no longer level, re-level it promptly to make sure moisture drains properly out of the unit. If you notice that water or ice collects beneath the unit, arrange for it to be drained away from the equipment.

What to Expect From Professional Maintenance?

A typical seasonal inspection should include the following.

  • Check thermostat settings to ensure the cooling and heating system keeps you comfortable when you are home and saves energy while you are away.
  • Tighten all electrical connections and measure voltage and current on motors. Faulty electrical connections can cause unsafe operation of your system and reduce the life of major components.
  • Lubricate all moving parts. Parts that lack lubrication cause friction in motors and increases the amount of electricity you use.
  • Check and inspect the condensate drain in your central air conditioner, furnace and/or heat pump (when in cooling mode). A plugged drain can cause water damage in the house and affect indoor humidity levels.
  • Check controls of the system to ensure proper and safe operation. Check the starting cycle of the equipment to assure the system starts, operates, and shuts off properly.

Cooling Specific

  • Clean evaporator and condenser air conditioning coils. Dirty coils reduce the system’s ability to cool your home and cause the system to run longer, increasing energy costs and reducing the life of the equipment.
  • Check your central air conditioner’s refrigerant level and adjust if necessary. Too much or too little refrigerant will make your system less efficient increasing energy costs and reducing the life of the equipment.
  • Clean and adjust blower components to provide proper system airflow for greater comfort levels. Airflow problems can reduce your system’s efficiency by up to 15 percent.

 

Sterling wants your system to run smoothly throughout the summer! We want to do whatever we can to help your cooling system to run properly and efficiently. If you are interested in having one of our professional technicians inspect your cooling system, please do not hesitate to call Sterling’s office, our customer service representatives are standing by to assist you.

Permanent link to this article: http://www.sterlingheating.com/blog/2012/04/seasonal-inspections/

Mar 27

Things to Try Before Calling a HVAC Professional

Your home’s HVAC system can seem like an extremely complex piece of equipment. And while we always suggest that you have a trained skilled HVAC professional maintain and service your system as needed. There are still things a homeowner can try themselves, before calling in the pros.

There are some common culprits when it comes to most HVAC problems and malfunctions, so if something goes awry in the operation of your equipment, there are some basic measures you can try to get things back on track.

If any of these work, you have saved the cost of the repair and get the satisfaction of a job well done:

  • Turn all switches – indoors and outdoors – off, then back on again. Do the same thing with the pertinent circuit breakers. Sometimes the system just needs a hard reset to jolt it back to life.
  • Check your thermostat. Is the temperature set where it is supposed to be? If it is too high or too low, the HVAC system will stay on too long or shut itself off too quickly. Also check the batteries in the Thermostat, sometimes a couple new batteries and your back up and running!
  • Make sure your system is in the right mode for the season. It may sound obvious, but for whatever reason, sometimes things wind up in heating mode during cooling season.
  • Check your filters. Clean and/or replace them as necessary. (You do this once a month anyway, right?)
  • Inspect the vents around your home to see if any are blocked, clogged or excessively dirty. Vents that don’t properly circulate the air can cause all kinds of problems within an HVAC system.

This is by no means a comprehensive list of all the things that can go wrong with an HVAC system, but it is at least the usual suspects for the most simple and common problems that many of our customers encounter. After trying these out, if you are still experiencing difficulties, then it is probably time to call Sterling and let us see what is causing the problem.

Permanent link to this article: http://www.sterlingheating.com/blog/2012/03/calling-hvac-professional/

Mar 20

Seasonal Air Quality Control

For people who suffer from seasonal allergies, air quality is a key concern. Allergens in the air cause brutal bouts of sneezing, runny nose, itchy eyes and even sinus headaches. Even taking refuge indoors will often not assuage these symptoms, as indoor air is often comparable to outdoor air in terms of allergens and overall quality.

That is, unless you take care to control the seasonal air quality in your home, which can not only help ease the suffering of allergies, but also soothe asthmatics, keep out pollutants and generally promote better overall health.

How do you go about controlling the air quality in your home? To start, try these simple tips:

  1. Vacuum carpets regularly. Use a vacuum with a HEPA filter and invest in some allergen suppressing bags.
  2. Keep your vents clean. This is also a good maintenance practice to lengthen the life of your ventilation equipment.
  3. Dust hard surfaces and wash bed linens weekly.
  4. Install HEPA filters in your ventilation system, such as in air conditioners or other air handler units. Use a higher rated filter to keep out more allergens and pollutants.
  5. Invest in and use an air purifier. Again, make sure to get one with a HEPA filter.
  6. Have your home tested for radon and carbon monoxide. Have smoke, carbon monoxide and radon detectors working properly at all times.
  7. Use a humidifier to keep overly dry air from irritating sinus passages.
  8. Keep doors and windows closed tight, especially during allergy season(s).

By taking charge of the air quality in your home, you also take control of a measure of your family’s health. Some of these measures require at least a bit of an investment – for example, higher rated HEPA air filters are often more expensive and need to be changed more frequently – but the benefits to your well being and that of your family are clearly well worth it. If you have any question about what type of indoor air quality system will work in your home, give Sterling’s office a call today!

Permanent link to this article: http://www.sterlingheating.com/blog/2012/03/seasonal-air-quality-control/

Mar 13

Your Furnace and its Control Board

Being Responsible

One way to be a truly responsible homeowner is to familiarize yourself with the major systems and appliances in your home. By having at least some understanding of how, say, your refrigerator or toilet work, you gain understanding of how to use them efficiently and detect when something goes wrong.

The same is true of your furnace, which can appear to be a complicated piece of machinery. In order to help you get acquainted with your furnace, we will discuss one of its main control components, the furnace control board.

What does the control board well, control?

As the name suggests, furnace control boards are responsible for governing the operation of the furnace. At a minimum, a simple furnace control will control the furnace ignitor (e.g., a spark generator or glow coil), the gas valve and the furnace thermocouple, also called a flame sensor.

More complex furnace control boards will also have control over the blowers and/or the built-in diagnostic system.

To simplify things, you can think of the furnace control board as being a driver and the furnace as its car. Just as the driver oversees all the functions and operation of the car from ignition to shutting off the engine, likewise does the control board for the furnace.

A typical operation sequence for a furnace control board goes something like this:

  1. The control board receives a signal from the thermostat that the temperature is too low.
  2. It starts the ignition system, whether that be a spark generator, glow coil or pilot light.
  3. Once the ignitor is hot, the furnace control board initiates the flow of gas through the burners, where it is ignited.
  4. The control board keeps the furnace running until it is signaled by the thermostat that the temperature is now high enough, or until it detects something is wrong.

(An example of a malfunction where the control board would get involved is a thermocouple that is not detecting enough heat. In this case, the control board would shut off the gas flow to prevent a leak into the home.)

Furnace control boards are an essential part of your home’s HVAC system. And now, as a responsible homeowner, you know just how important. If suspect you have a problem with your furnace, give Sterling a call!

Permanent link to this article: http://www.sterlingheating.com/blog/2012/03/furnace-control-board/

Mar 07

Spring Renewal Discount

This Spring Sterling is offering all of its customers a Renewal Discount for their Protection Plans. If you open a new contract or renew your current contract now through April 30th, we will give you 50% off your second year rate!

Now is the time that Sterling suggests you start thinking about the changing seasons and your upcoming cooling needs. We suggest you have your cooling system maintained and inspected by a professional, who will be able to take note of any small issues before they become major problems. Along with cleaning and maintaining the system so it runs efficiently, helping to keep your utility bills reasonable. Not to worry when the temperature soars, Sterling will be there to help keep your home cool & comfortable

Starting when the weather hits 70 degrees and remains there for 3-4 days in a row we can start turning on and inspecting your cooling system. If you have a Protection Plan with us (formally called a Seasonal Inspection Agreement) we are currently in the works on sending out postcard reminders and brochures detailing the new Protection Plans.

We are now offering a special online only Spring Discount! You can save 50% on the Second Year of your contract! If you sign-up for or renew your current protection plan with Sterling, we will automatically deduct 50% from the price for the second year!!

The prices for the plans are listed below. Please note that Sterling has the right to change or adjust these prices at any time. We can also discontinue this promotion at any time or refuse service if we feel it is necessary. If you have any questions please contact the office for more information.

BASIC PLAN- Currently our Basic Plan for a One Zone System with no accessories is $164.50 plus tax… The second year would then cost $82.25 plus tax… So for a total of $246.75 plus tax,  you will be covered under our Basic Protection Plan for two years.

With this deal you will get 4 seasonal visits for less then the cost of two standard service calls. You would also get to enjoy having priority service and a 10% discount on any service needed in the two year period.

PREMIUM PLAN – Currently our Premium Plan for a One Zone System with no accessories is $390.00 plus tax… The second year would then cost $195 plus tax.. So for a total of $585 plus tax,

 With this deal you will get four seasonal visits along with having your parts & labor covered* (some exclusions apply) You would also get to enjoy having priority service, a discount on any after hours/weekend service and a 10% discount on any parts & labor not covered by contract, in the two year period.

These prices are based on a One Zone System with no accessories. Please call our office for a custom price quote for your specific equipment needs.

Important!

BASIC PLAN PRICING                                           PREMIUM PLAN PRICING
One Zone System $164.50                                  One Zone System $390.00
Each Additional Zone $134.50                            Each Additional Zone $312
Accessories $42.00/each                                    Accessories $50.00/each

2nd Year – ONLY $82.25!!                                     2nd Year – ONLY $195.00!!

*all prices are subject to additional sales tax!

Permanent link to this article: http://www.sterlingheating.com/blog/2012/03/spring-renewal-discount/

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